Custom paint canvas
Once you have taken photos and documented the damage, YOU MUST CONTACT US WITHIN 2 DAYS OF DELIVERY. If damage is not noted on the POD or there is not any picture of the damage, the carrier will most likely deny your claim. You could also choose to refuse the freight AFTER taking pictures and documenting the damage, in which case most carriers will send the damaged product back to the shipper for inspection. The POD is the "Proof of Delivery" and acts as a delivery receipt for the goods being shipped. If you are present at the time of the delivery, you must clearly write note about the damage on the POD before signing the POD for damage. These pictures will be used later in the claims process as proof of carrier fault. It’s very important to take pictures of the damages on the outside of the box, damages on the item, and packing material inside the box to file a claim. What To Do If My Freight Is Delivered Damaged? Yes, when your order is shipped, we will send you an email with the tracking number to track the status of your package. Is there a tracking number for my package? The fee is calculated based on the additional resources and shipping fee required to build and expedite your order. Can you expedite my order?ĭepending on our production schedule, we can expedite an order for an additional fee. If you have a tight deadline to meet or buying 5 or more items, please contact us for lead time and expediting options. If you place the order today, Jul 4th, you should receive it around Jul 20th.
Shipping and transit take 5 to 7 business days.